JitAi Terms of Service (International)

Updated: September 9, 2024
Effective: September 9, 2024

🌍 Service Region Notice

This Agreement applies to users outside China Mainland

1. Service Provider: jitai platform LLC
2. Registered Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
3. Governing Law: Laws of the State of Wyoming, United States of America
4. Jurisdiction: Sheridan County, Wyoming, United States
5. Support Email: support@jit.pro

Multi-Region Service Notice

JitAi services are provided by different legal entities in different regions:

• 🇨🇳 China Mainland Users: Provided by 武汉万云网络科技有限公司 (Wuhan Wanyun Network Technology Co., Ltd.)

  • View China Mainland Terms of Service (中文) →

• 🌎 International Users: Provided by jitai platform LLC (this document)

Important: Please ensure you are viewing the privacy policy applicable to your region. If you are located in China Mainland, we recommend using the China Mainland version for better service and compliance with local regulations.

Introduction

Welcome to JitAi products and services!

1. JitAi is a software development and operating platform/framework/tool legally owned and operated by jitai platform LLC (hereinafter referred to as “we,” “us,” or “jitai platform”). The software products, operation platforms, official applications, cloud services, software development kits (SDKs), and application programming interfaces (APIs) that we provide for third-party use; the jitai platform corporate website and JitAi product site; certified third-party media accounts; official documentation; and other software, products, services, websites, applications, and content provided by us are collectively referred to in this JitAi Terms of Service (hereinafter “this Agreement”) as the “Service.” The specific form and functionality of the Service shall prevail.

2. This Agreement is a valid and binding contract between you and us. It stipulates the terms and conditions you must comply with when you download, copy, distribute, install, configure, register, log in, operate, access, inherit, or integrate (collectively, “use”) the Service. Your use of the Service indicates that you confirm you have full civil rights capacity and civil conduct capacity to perform this Agreement, that you have read it carefully, fully understood it, and accept all of its provisions, and that you agree to be bound as a party to it. If you do not agree to this Agreement, you must stop using the Service.

3. This Agreement includes this main body and all other agreements, policies, activity rules, statements, announcements, internal messages, instructions, and SMS notifications that we have issued or may issue in the future relating to JitAi (collectively, “Rules”). These are integral parts of this Agreement and have the same legal effect. We reserve the right to update this Agreement at any time. Continuing to use the Service means you accept the updated terms. If you do not accept the revised terms, you should stop using the Service.

4. Please read and fully understand this Agreement before using the Service. Important clauses such as warranty disclaimers and liability limitations are highlighted in bold. You should pay special attention to them.

5. Age Requirement: You must be at least 18 years old to use the Service. If you are between 13 and 18 years old, you may only use the Service under the supervision of a parent or legal guardian who agrees to be bound by this Agreement. The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it promptly.

6. If you have any questions, opinions, or suggestions about this Agreement, please contact us through the "Contact Us" section on our official website.

1. Definitions

1. JitAi Application (“Application”) refers to any application, program, or system developed and operated based on JitAi’s rules, formats, interface specifications, and architecture. It is a general term and does not refer to a specific application.

2. Official JitAi Application (“Official Application” or “Our Application”) refers to JitAi applications provided by jitai platform LLC and included in the Service. These are covered by this Agreement.

3. JitAi Developer Application (“Developer Application”) refers to applications provided by developer organizations within JitAi (non-official). Developer Applications are not covered by this Agreement.

4. Certified JitAi Developer Application (“Certified Application”) refers to applications uploaded to the JitAi App Marketplace by a developer organization and publicly available after certification by jitai platform LLC.

5. JitAi Developer Organization (“Developer Organization”) refers to an organization registered via the Service for the purposes of building, developing, deploying, operating, uploading, and managing applications. The Developer Organization is legally responsible for the applications it develops and operates. Its legal responsibility lies with the designated individual or entity; if none is specified, then with all members jointly.

6. Certified Developer Organization refers to a Developer Organization that has passed JitAi’s certification process and review of its submitted credentials. Certified organizations will have their verified entity names and identity displayed. We may periodically re-verify or require re-certification. If certification information changes, the organization must apply to update it.

7. Developer Administrator refers to a member authorized to manage a Developer Organization within JitAi. Such administrators can manage organization members and permissions. The first person to create a Developer Organization becomes the “Super Administrator,” holding ultimate permissions such as appointing or removing other administrators, managing organization data, transferring ownership, signing agreements, or dissolving the organization.

8. Developer refers to a member of a Developer Organization using JitAi’s tools to build, develop, deploy, and manage applications. Developers may accept or decline invitations to join an organization.

9. Application User Organization (“User Organization”) refers to any organization using JitAi Applications for HR management, information security control, or digital business management.

10. Application Administrator (“App Administrator”) refers to an authorized member of a User Organization with management rights over its JitAi applications and members.

11. Application User (“User”) refers to a member who joins a User Organization and uses its JitAi applications.

12. Application Account (“App Account”) refers to the account assigned to an Application User within an organization. Data generated by an App Account belongs to the User Organization.

13. Developer Account refers to an account assigned within a Developer Organization for using JitAi’s developer tools and environment. Data belongs to the organization or as agreed with a User Organization.

14. Organization refers collectively to any legal entity, government agency, partnership, or informal group registered to use JitAi.

15. Administrator is a general term for both Application and Developer administrators when context does not distinguish them.

2. Contracting Parties

1. The Service provider is jitai platform LLC (“we” or “jitai platform”).

2. JitAi User Organizations, their administrators, developers, and other users who download, copy, install, or configure JitAi are collectively “Users” or “you.”

3. This Agreement is entered into between JitAi users and jitai platform LLC in the 30 N Gould St Ste R Sheridan, WY, 82801.

3. Service Content

3.1 Scope of Services

1. This Agreement does not apply to third-party services or applications provided via JitAi (for example, apps uploaded to the JitAi Marketplace). These third parties must comply with this Agreement as Developer Organizations but their own agreements and privacy policies govern their user relationships.

2. We continually update our software, platforms, and official apps. This Agreement applies to all versions you use.

3. We may send you information (commercial or non-commercial) via messages, email, or other notification methods as part of our Service operations.

3.2 Service Forms

JitAi provides services for Developer Organizations and Developers, who acknowledge and agree that:

1. Administrators must inform members about JitAi’s functions and data use before managing them.

2. Administrators may manage member identities and permissions to fulfill organizational goals.

3. Administrator actions represent the organization’s intent. We are not liable for internal authorization disputes.

4. Self-built or third-party-developed applications not published by us are not covered by this Agreement.

3.2.1 User Organization Services

These allow administrators to build structures, add members, and enable online collaboration, app building, and management within JitAi.

3.2.2 Developer Organization Services

These enable developers to use JitAi’s tools (SDKs, APIs, editors, management consoles, etc.) to build and deploy applications. Apps published by third-party providers are the sole responsibility of those providers; jitai platform LLC only provides platform services.

4. Software Acquisition, Installation, and Updates

4.1 Acquisition and Distribution

1. The only official source for JitAi software is the jitai platform website.

2. Distributing unaltered installation packages is permitted, but modification is prohibited. We are not responsible for copies obtained through unofficial channels.

4.2 Installation and Uninstallation

1. We provide Windows, macOS, Docker, and other versions.
2. Install according to provided instructions.
3. Applications from the JitAi Marketplace are optional.
4. Uninstallation deletes associated data; back up before removal.

4.3 Updates

1. We may update or replace software and features to improve services.
2. Updates may occur automatically without notice.
3. We may post update notices on our websites or platforms.

5. Accounts

5.1 Registration and Activation

1. Users register through JitAi interfaces or via organization administrators.
2. You may log in using verified third-party accounts (e.g., DingTalk, Feishu, WeCom, WeChat). Such accounts are managed by third parties; we are not liable for related disputes.
3. If registering on behalf of an organization, you confirm full authorization and accept all responsibilities.
4. Each account must belong to or be linked with an organization.
5. Accounts may not use illegal, misleading, or infringing names. We may suspend or delete non-compliant accounts.
6. Using JitAi without registration (e.g., by downloading or installing) still signifies acceptance of this Agreement.

5.2 Use and Security

1. Accounts are personal and non-transferable. Unauthorized transfer may result in suspension or termination.
2. You are responsible for maintaining account security and notifying your administrator or us of any breaches.
3. You bear all risks from your account’s actions, including data loss or application errors.
4. You bear all responsibility for your published content.
5. Some registration details may not be editable for security reasons.
6. Inactive accounts may be reclaimed after 12 months.

5.3 Administrator Responsibilities

Administrators act on behalf of their organizations and must:

• manage member data and permissions securely;
• protect organizational and personal information;
• not transfer administrator accounts;
• bear responsibility for all administrative actions.

5.4 Account Suspension

Accounts may be frozen if:

• required by law or authorities;
• suspected of fraudulent or abnormal activity;
• violating this Agreement or related rules.

5.5 Account Termination

1. Users may request termination per their role; administrators must reassign privileges first.
2. Termination is irreversible; related data will be deleted or anonymized unless required by law.
3. We may terminate accounts for violations without liability.
4. Organization deletion permanently removes its data; proceed with caution.

6. Acceptable Use Policy

You agree not to engage in any illegal or improper activities while using the Service.

6.1 Content Guidelines

Do not create, store, or transmit content that:

• violates laws, incites violence, or spreads false information that could harm public safety;
• promotes terrorism, violence, child exploitation, or illegal activities;
• infringes privacy, intellectual property, or other rights;
• harms minors' interests or safety;
• or violates applicable laws or regulations.

6.2 Software Usage

You must protect your data and ensure your integrations are safe. You shall not:

• reverse engineer or tamper with JitAi;
• exploit vulnerabilities;
• overload servers or abuse APIs;
• use unauthorized plugins or bots.

6.3 Network Security

Do not:

• intrude or disrupt networks;
• distribute malware;
• probe or scan system vulnerabilities;
• forge data packets;
• or otherwise compromise cybersecurity.

6.4 General Conduct

Do not impersonate others, spread false information, violate IP rights, or use JitAi for illegal or high-risk activities (e.g., weapons, life support systems).

6.5 Responsibility

You bear full responsibility for your actions and content.
We may monitor usage and enforce penalties for violations.

6.6 Export Control and Sanctions Compliance

1. U.S. Export Controls: You agree to comply with all applicable U.S. export control laws and regulations, including but not limited to the Export Administration Regulations (EAR) maintained by the U.S. Department of Commerce, trade sanctions administered by the Office of Foreign Assets Control (OFAC), and the International Traffic in Arms Regulations (ITAR).

2. Prohibited Parties: You represent and warrant that you are not:

• Located in, under the control of, or a national or resident of any country subject to U.S. embargo or sanctions;
• Listed on any U.S. government list of prohibited or restricted parties, including the Treasury Department's List of Specially Designated Nationals or the Commerce Department's Denied Persons List.

3. No Prohibited Use: You will not use the Service in any manner that would cause jitai platform LLC to violate U.S. export control laws or sanctions regulations.

7. License and Use Rights

1. We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service.
2. Trial services are provided “as is.”
3. Some features may be restricted or paid.
4. We may update, modify, or suspend features without liability.
5. All rights not expressly granted remain with us.

8. Third-Party Services and Technologies

8.1 Third-Party Services

1. JitAi Marketplace apps may be offered by third parties. Their own terms apply.
2. We are not responsible for third-party adjustments or discontinuations.
3. Administrators must obtain user consent before sharing personal data with third parties.
4. We do not guarantee third-party content legality or safety.

8.2 Third-Party Technologies

1. JitAi may incorporate authorized third-party software, including open-source code.
2. Related licenses will be displayed via documentation or package files.
3. Disputes from third-party technologies are the responsibility of their providers.

9. Fees and Subscriptions

9.1 General Payment Terms

1. You are responsible for any network or communication fees.
2. Failure to pay fees may result in service suspension.
3. Free or trial use does not waive our right to charge later.
4. All fees are in U.S. Dollars unless otherwise specified.

9.2 Subscription Services and Automatic Renewal

1. Automatic Renewal: If you purchase a subscription plan, your subscription will automatically renew at the end of each billing period (monthly, annually, or as otherwise specified) unless you cancel before the renewal date.

2. Pricing Changes: We may adjust pricing with at least thirty (30) days' advance notice. Price changes will not affect your current billing period but will apply to subsequent renewals. If you do not agree to the price change, you may cancel your subscription before the next billing period.

3. Cancellation: You may cancel your subscription at any time through your account settings or by contacting us at support@jit.pro. Cancellation will be effective at the end of your current billing period. No refunds will be provided for partial billing periods unless required by applicable law.

4. Free Trials: If you sign up for a free trial, you will be charged automatically at the end of the trial period unless you cancel before the trial ends. We will notify you before charging your payment method.

5. Payment Method: You authorize us to charge your designated payment method for all fees. You must maintain valid payment information. If a payment fails, we may suspend your access until payment is received.

10. Privacy Policy

1. The use of this Service is governed by the JitAi Privacy Policy.
2. The Privacy Policy may be updated; continued use constitutes acceptance.
3. You must protect your devices, accounts, and data; we are not liable for losses caused by your negligence.
4. We take reasonable measures to secure your personal information but cannot guarantee absolute security on the Internet.

11. Intellectual Property

1. All JitAi technologies, software, programs, and data are owned by us unless otherwise stated.
2. You shall not monitor, copy, modify, or reverse engineer the Service.
3. The JitAi name and logo are registered trademarks of jitai platform LLC.
4. We retain all rights to data and technology produced during operations.
5. You must not infringe IP rights of others.
6. You authorize us to display your name or logo to identify you as a client or partner.
7. We may enforce IP protection for your uploaded content.
8. Publicly shared content in JitAi Marketplace may be downloaded or reused within permitted rules.
9. Uploading content does not transfer IP ownership.
10. Commercial use of JitAi IP requires written authorization.
11. Open-source software contributors are credited per license.

12. Complaints and Reports

1. Report illegal or violating content via our “Contact Us” channels.
2. For IP infringements, provide proof and we will process per law.
3. You may appeal complaints with supporting materials.

13. Disclaimer

13.1 Limited Warranty

1. The Service is provided “as is.” We do not warrant uninterrupted or error-free operation, compatibility, or fitness for a particular purpose.
2. We are not liable for delays, interruptions, or losses due to:

• force majeure events (e.g., government actions, natural disasters, wars, pandemics);
• operator failures, power outages, cyberattacks, or third-party defects;
• system maintenance or upgrades.

3. We are not liable for indirect losses (including profit or business interruption).
4. You acknowledge that shared content may be copied or reused by others; you bear such risks.
5. We may modify or discontinue features without prior notice.
6. Our right to review or handle violations does not imply an obligation.
7. Our legal interpretations do not necessarily align with judicial authorities.
8. JitAi’s legality outside its official jurisdiction is not guaranteed. Use at your own risk.

13.2 Limitation of Liability

1. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL JITAI PLATFORM LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM:

• YOUR USE OF OR INABILITY TO USE THE SERVICE;
• UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA;
• ANY THIRD-PARTY CONDUCT OR CONTENT ON THE SERVICE;
• ANY OTHER MATTER RELATING TO THE SERVICE.

2. OUR TOTAL LIABILITY FOR ANY CLAIMS UNDER THIS AGREEMENT SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED DOLLARS ($100).

3. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE LIMITATIONS MAY NOT APPLY TO YOU.

4. We are not responsible for disputes between you and any third party arising from your use of the Service.

14. Breach and Indemnification

1. If you violate laws or this Agreement, we may delete, restrict, or terminate your account and report to authorities.
2. We may suspend paid services until violations are corrected.
3. You shall indemnify us for all losses or penalties arising from your actions.
4. We may disclose enforcement results or cooperate with legal authorities.

15. Electronic Communications and Notices

15.1 Consent to Electronic Communications

By using the Service, you consent to receive electronic communications from us, including emails, text messages, push notifications, and in-app messages. These communications may include:

1. Notices about your account or transactions;
2. Service updates and announcements;
3. Marketing and promotional materials (if you have opted in);
4. Legal or regulatory notices.

You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

15.2 Marketing Communications (CAN-SPAM Compliance)

1. Opt-In: We will only send you marketing communications if you have provided consent.
2. Opt-Out: You may opt out of marketing emails at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at support@jit.pro.
3. Processing Time: We will process your opt-out request within ten (10) business days.
4. Transactional Emails: Opting out of marketing communications will not affect transactional or service-related emails (e.g., account notifications, password resets).

15.3 Notice Delivery

1. Notifications may be sent via system messages, email, pop-ups, SMS, or postal mail, and are deemed delivered within seven (7) days of sending.
2. You are responsible for maintaining accurate contact information in your account.
3. Your communications to us must be sent to our officially published contact channels.

16. Governing Law and Dispute Resolution

1. This Agreement is governed by the laws of the State of Wyoming, United States of America (excluding conflict-of-law rules).
2. Jurisdiction: State and federal courts located in Sheridan County, Wyoming, United States.
3. Headings are for convenience only and do not affect interpretation.

17. U.S. Government Rights

If you are a U.S. government entity or using the Service on behalf of the U.S. government, the Service constitutes "commercial computer software" and "commercial computer software documentation" as those terms are used in 48 C.F.R. §12.212 and 48 C.F.R. §227.7202. Consistent with these provisions, the Service is licensed to U.S. government end users:

1. Only as commercial items;
2. With only those rights as are granted to all other users pursuant to this Agreement.

18. Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you and any applicable regulatory authorities in accordance with applicable U.S. state and federal data breach notification laws. We will make reasonable efforts to notify you within a commercially reasonable timeframe after discovering the breach.

19. Binding Arbitration and Class Action Waiver

19.1 Agreement to Arbitrate

YOU AND JITAI PLATFORM LLC MUTUALLY AGREE TO WAIVE OUR RESPECTIVE RIGHTS TO RESOLUTION OF DISPUTES IN A COURT OF LAW BY A JUDGE OR JURY AND AGREE TO RESOLVE ANY DISPUTE BY ARBITRATION, as set forth below. This agreement to arbitrate is intended to be broadly interpreted and includes disputes based in contract, tort, statute, fraud, misrepresentation, or any other legal theory.

1. Covered Disputes: Any dispute, claim, or controversy arising out of or relating to this Agreement or the Service, including the validity, enforceability, or scope of this arbitration provision (except for disputes regarding the class action waiver's enforceability).

2. Arbitration Rules: The arbitration shall be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. If AAA is unavailable, the parties will select an alternative arbitral forum.

3. Arbitration Process:

• The arbitration will be conducted by a single arbitrator.
• The arbitrator's decision will be final and binding.
• The arbitrator may award the same damages and relief as a court.
• Arbitration hearings may be conducted remotely or in Sheridan County, Wyoming.

4. Costs: Each party bears its own attorneys' fees and costs, unless the arbitrator determines otherwise based on applicable law. AAA filing fees will be in accordance with AAA rules.

5. Opt-Out Right: You may opt out of this arbitration agreement by sending written notice to us at 30 N Gould St Ste R Sheridan, WY 82801 within thirty (30) days of first accepting this Agreement. Your notice must include your name, address, and a clear statement that you wish to opt out of this arbitration agreement.

19.2 Class Action Waiver

YOU AND JITAI PLATFORM LLC AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

If this class action waiver is found to be unenforceable, then the entire arbitration agreement shall be null and void, but the remainder of this Agreement will remain in effect.

19.3 Exceptions to Arbitration

Either party may seek equitable relief in court for:

• Intellectual property infringement claims;
• Unauthorized access or use of the Service;
• Claims that can be brought in small claims court.

20. Severability and Entire Agreement

20.1 Severability

If any provision of this Agreement is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable.

20.2 Entire Agreement

This Agreement, together with the Privacy Policy and any other legal notices or terms published by us, constitutes the entire agreement between you and jitai platform LLC regarding the Service and supersedes all prior agreements and understandings, whether written or oral, regarding the subject matter herein.

20.3 Waiver

No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.

20.4 Assignment

You may not assign or transfer this Agreement or your rights hereunder, in whole or in part, without our prior written consent. We may assign this Agreement at any time without notice to you.

Contact Us

If you have questions, comments, or complaints regarding this Agreement, please contact us at:

Company Name: jitai platform LLC
Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: support@jit.pro