Welcome Message and Opening

When using AI assistants in portals and pages, you can flexibly configure welcome messages and opening statements.

• Welcome Message: A brief greeting and guidance text displayed when users open or first enter the AI assistant interface before entering any content. It conveys a friendly, professional, and consistent brand image; outlines what the assistant can and cannot do to reduce expectations gap.
• Opening Statement: Provides preset questions with the purpose of offering clickable or copyable question examples to guide users into topics, inspire the scope of questions, accelerate intent collection, and improve conversation conversion.